FAQ's

Deposits
A deposit of 50% is required to confirm your reservation. The balance is due 7 days before time of departure.

Refunds
Natron Air, Inc. flights canceled by Natron Air, INC, for weather or other reasons beyond our control, deposits will be refunded 100% if alternative dates are not available.

For peace of mind when traveling and assistance to handle the unforeseen travel issues that can happen before or during a trip; an accident or emergency, a missed flight, lost baggage, an illness or cancelled trips, we highly recommend trip cancellation and travel insurance. With our short season we have had to adopt stringent cancellation policies; insurance would help defra these costs.

Take a look at: Travel Guard (800) 826-4919, Travel Insured (860) 528-8005, or Aardvark
Compare Travel Insurance
. These are worth a look.

Credit Cards
We accept Visa/MasterCard, American Express, & Discover cards.

Disclosure and Responsibility
Natron Air, Inc. reserves the right to cancel any trip due to weather, or as may be found
necessary for the safe and proper handling of the trip. Outdoor activities of this nature are not entirely “risk free”. We cannot assume responsibility for injury to participants or personal
belongings for time or expense incurred.

Costs of accommodations and associated services for overnight en-route, caused by weather, or any event beyond our control are the responsibility of our guest.

For all information pertaining to Alaskan licenses and regulations, please visit:
Alaska Department of Fish and Game

Weather is unpredictable. Dress in layers and prepare for 10 degrees cooler than Soldotna.

  • Raingear.
  • Wear shoes that you won’t mind getting muddy.
  • Drinks are allowed with a lid that seals. Unless medically necessary, we don’t encourage food on the plane or on your person as it is a bear attractant.
  • Sunglasses and camera.

No. We don’t encourage food on the plane or on your person for the Bearview/ Flightseeing tours unless medically necessary. You may bring a drink in a bottle that seals.